Terms and Conditions

Registration Inclusions

Full Registration includes attendance to all sessions from Sunday 25 May to Wednesday 28 May 2025.  Full registration also includes, satchel, name badge, lunch, morning and afternoon refreshments, and entry to the Welcome Reception and the Gala Dinner. You can also purchase additional tickets for the social functions.

Day Registration includes attendance to sessions on the nominated day of attendance, one set of Conference proceedings, satchel, name badge, and lunch, morning and afternoon refreshments on the day of attendance. Day registration does not include any of the social program functions. Tickets to attend any of the social functions need to be purchased separately.

Student Registration is open to those who are undertaking full-time study. Your student number and name of university must be submitted for verification when registering. Includes a satchel, name badge, lunch, morning and afternoon refreshments, and entry to the Welcome Reception and the Gala Dinner.

Notices – cancellation, postponement etc

• All notices to Us/ the Host must be sent by email to the following address lucy@laevents.com.au. 
• Notices to you will be sent to the email that you specified in your registration.

Conference Registration Cancellation

You may cancel your conference registration by notifying us via email.

If you do not receive acknowledgement by email within two business days, please contact Leishman Associates on (03) 6234 7844.
You will only be entitled to a refund or partial refund as set out below:

Your cancellation – if you cannot attend because it is unlawful (eg, covid-19)

If you are unable, or will, with certainty, be unable, to attend this Event for the reason that it is unlawful for you to travel to the venue or would be legally required to submit to quarantine or “lock-down”:

• You must notify us by email and provide particulars of the reason you cannot attend. You may notify us at any time before the commencement of the Event;
• If we accept the reasons given, and:
  • there is an online/virtual option to attend, and you tell us that you wish to attend by that means, you must pay the registration fee for online/virtual attendance. If you have already paid the registration fee in full, we will refund the difference; or
  • there is no option to attend by online/virtual means, or if you notify us that you do not wish to attend by that means, we will refund all monies received from you to the date of your notice.

Your cancellation – for other reasons

The following applies if you wish to cancel your attendance at the Event for any reasons other than those noted above:

• If you notify us by email before 5pm on the date that is 60 days before the Event commences, you must pay a cancellation fee of $150.00 (including GST) and if, when you give us that notice, you have paid more than that sum, we will refund the balance; or
• If you notify us by email before 5pm on the day that is 30 days before the Event commences, you must pay one half of the full cost of your registration (plus GST). If, when you give us that notice, you have paid more than that sum, we will refund the balance; and
• You may cancel your registration after 5pm on the date that is 30 days before the Event commences, but you will not be entitled to a refund.

Cancellation or Postponement of the Event by the Host

The Host (and Leishman Associates, as the agent of the Host) may cancel or postpone the Event at any time, for any reason. We will notify you by email if any of the foregoing occurs.

• If the Event is cancelled, we will refund all monies paid to date;
• If the Event is postponed, and you tell us that you cannot or do not wish to attend on the new date, you may cancel your registration by notice to us by email. If you tell us that you wish to attend on the new date, we will retain the monies you have paid as your registration Fee for the Event as postponed. If you do not notify us that you wish to attend the Event as postponed within the period we specify when we give you notice of postponement, your registration will be cancelled unless we otherwise agree in writing, and we will refund all monies paid to date.
• If the Event is converted to fully on-line/virtual Event, (and you have not, initially, registered to attend as an on-line/virtual attendee) you may cancel your registration by notice to us by email and we will refund all monies paid to date.
  • If you tell us that you wish to attend as an on-line/virtual attendee, we will refund the difference between the full (face-to-face) fee and the fee applicable to on-line/virtual attendance.
  • If you do not notify us that you wish to attend the Event as an on-line/virtual attendee within the period we specify when we give you notice of conversion, your registration will be cancelled unless we otherwise agree in writing, and we will refund all monies paid to date.

Your travel and accommodation costs are at your risk

Expenses for and arrangements you may make for travel and accommodation are at your sole risk and your rights to a refund or partial refund are your sole entitlements on cancellation, postponement and conversion of the Event. We recommend that you consider making accommodation and transport arrangements that permit variation or cancellation with appropriate refunds. We further recommend that you obtain insurance (if available) that will reimburse you accommodation and transport costs in the event of cancellation