Manager of Library at City West Campus of University of South Australia
Julie Hockey manages the Library at the City West Campus of the University of South Australia and the Library Team supporting the UniSA School of Business.
The role involves leadership and liaison with internal and external stakeholders to provide resources and services to meet teaching, learning and research needs.
I am currently managing the project to implement the new enquiry services delivery model across the Library.
Abstract Imagine an academic library relying on technology to deliver high quality customer service anywhere, anytime and on any device; where enquiry desks and print resources have been replaced with blended interactions and online resources. In early 2016 the University of South Australia Library implemented just such an ambitious strategy to address the changing demands […]